Warranty Information

Infrared Blankets & Red Light Therapy

There is a complete 1-year warranty on all components of the Infrared Sauna Blankets and Red Light Therapy devices. If anything breaks or stops working within the first year, please email info@sunhomesaunas.com with your order number so we can fix or replace your item.

Clearlight Infrared Saunas

Your Clearlight infrared sauna comes with a complete lifetime warranty on every single component. Few other companies can offer this level of warranty because no one builds saunas with the caliber of craftsmanship that Clearlight prides itself with.

True Wave™ infrared heaters have an estimated operational life of at least 30,000 hours. With daily sauna use, these heaters will last over 100 years. All Clearlight sauna cabins are both kiln dried and air dried to 7% moisture content then each panel is pressed. This process prevents any warping or cracking of the wood. All electrical components in your Clearlight sauna are manufactured to exacting standards and every sauna is tested and run for several hours before it ships out.

In the rare event an issue occurs with your sauna, the lifetime warranty covers the entire sauna - heaters, controls, electrical components, and wood, as well as the built-in audio system. With Clearlight, you can be confident that you’re making an investment that will last a lifetime.

“Just a short note to let you know that I am just as thrilled now about my sauna as the day I got it. It’s been a year now since I got my dream sauna, and I want to thank you once again for such an exceptional product!”

(Update 3 years later)

“This is just an update about my Clearlight Premier IS-3 sauna. It’s been 4 years since I purchased my sauna from Clearlight Infrared and I have no complaints at all. The workmanship of this product is amazing. I believe when you say lifetime warranty that it’s a fact. The sauna will outlast me in my lifetime! Thanks once again.”

— DAJ, Washington, DC

Wood Care

Clearlight® saunas are made from the highest quality woods. All structures using wood are susceptible to minor dents, scratches and scuffing. This is normal and will not affect the integrity or operation of your sauna.

Wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. Variations in the color or grain and irregularities such as fine cracks are part of the natural beauty of the wood and in no way should be considered defects. During normal operation, wood may crack slightly due to the changes in moisture level. This will not affect the structural integrity of the sauna.

Prior to shipping, the wood is inspected for consistency, color and quality. Our saunas are shipped around the globe and can experience slight blemishes, scratches or scuffs in transit. In most cases, these blemishes on the exterior of the sauna can be concealed by using a small amount of furniture polish, oil or other furniture treatment. The interior blemishes, scratches, or scuffs can be either left alone or sanded. Please avoid any treatment containing benzene or a high concentration of alcohol.